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"my biggest strength? hmmm...
it would have to be I work 24 hours a day making sure every customer call is answered"

Where are you leaking?

Every inefficient process and manual task acts like a "leak" in your bottom line. These leaks slowly drain the resources you need focused on more important things - like solving customer problems. Whether it's repetitive data entry, fragmented communication, or outdated software, these hidden costs often go unnoticed -

until they start impacting your growth or profit margins.

Use the tool below to quickly identiy a few areas where your operations are losing pressure.

Quantifying these gaps in time and resources will get your attention quckly.

Then you can begin to see how these leaks can be plugged with technology enhancements.

Answer a few questions and see how your business scores.
How much revenue are you missing?
How much time are you spending on repetitve tasks?
What is your time worth?

Start My Assessment

Who's the
Best in Bel Air?

Your customers are asking AI Chat
this question
everyday

Don't let AI make
your business invisible...

Strategically position your business
to be ready for
Answer Engine Optimization (AEO)

The Rules Changed...

Overnight.

For twenty years, we all learned how to play the "Google game." We bought the right keywords and fought to be a "blue link" on page one.

AI has hijacked the way customers behave. Instead of a list of business options, customers \want a single answer to their need.

AI results come back as vetted recommendations, not a list of blue links. In addition, Ai delivers the answer with confidence - even if it's wrong.

Why would someone need to spend time doing do more research?

Let's face it, we all want an answer to everything RIGHT NOW.

ToddC Intelligence is your immediate answer. We can get you to be one of the top recommendations made by AI.

Is Your Business Ready for AEO? FREE REPORT about YOUR BUSINESS

With over 30 years of experience at the intersection of technology and business strategy, Todd Czajka is a veteran IT executive dedicated to bringing enterprise-grade intelligence solutions to the local business community.

Before founding ToddC Intelligence Solutions, Todd spent over a decade as a VP of IT, where he led a global department of 300 professionals supporting more than 15,000 users. His career has been defined by his ability to bridge the gap between complex technical systems and real-world business results - from establishing large-scale offshore operations in India to developing custom IT governance frameworks that drive efficiency and transparency.

Bridging the Gap: From Enterprise to Main Street
Today, Todd has shifted his focus to a new mission: helping small and medium businesses in Harford County navigate the rapidly evolving world of AI and automation. He believes that the same powerful technologies used by Fortune 500 companies should be accessible, understandable, and actionable for local business owners.

The "ToddC" Approach
Todd is known for his rare combination of deep technical expertise and a "no-nonsense," relatable communication style. Whether he is advising on Answer Engine Optimization (AEO), managing staff communications, streamlining workflows through automation, or troubleshooting complex network issues, Todd approaches every project with the goal of making technology work for the business, rather than the business working for the technology.

Start at the Future.

Work Back to Today.

The CEO read an article. The board wants AI. A vendor convinced your CFO.

Now it's your problem. You didn't choose this fight, but you're accountable for making it work.

The challenge: AI gets dumped on IT with impossible expectations - deploy fast, show ROI, ensure adoption - but none of the control needed to succeed.

Reverse engineering gives you a framework to take back control:

Start by defining what success actually looks like for YOUR organization - not what the CEO thinks, not what the vendor promised.

Work backward to what you need: honest workforce conversations before launch, vendor selection based on your employees (not demos), governance that protects you from blame, metrics that prove progress when executives get impatient.

The goal: Stop taking the blame for AI projects that were set up to fail.

Because it's going to keep getting dumped on you.

This framework helps you survive it.

What I bring to your business

From Corporate IT Leadership to Local Harford County Business Advisory

After 25 years in corporate IT - rising from helpdesk to Global VP - I retired from the enterprise world and moved into helping local businesses make smart technology decisions. I'm not building the next startup or chasing venture capital. I'm using what I learned in corporate to help businesses like yours avoid expensive mistakes.

I've Been the Bridge Between Big Company Resources and Small Business Reality

I've integrated six acquired companies - from 2 employees to 200 - into a big corporate environment. Each was acquired for a unique new capability with unique customer needs. My job wasn't to make them "fit" our corporate mold. It was to preserve what made their individual business valuable while integrating their staff and technology into the enterprise.

That taught me something most AI consultants don't understand - cookie-cutter solutions kill what makes small businesses work.

AI vendors don't care about your niche. They care about selling you their platform.

I help you figure out if AI fits your actual business, not whether your business can be forced to fit AI.

And if the answer is no, I'll tell you what does fit.

Your phone is ringing.

Your competitor just answered it.

How much is this problem costing your business?

62% of calls to small businesses go unanswered.

That's not just inconvenient—it's devastating to your bottom line.

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Why underground AI use is
killing your corporate strategy...

Because employees already found what works.

They've experimented, failed, learned, and optimized -

quietly on their own time, with tools that actually solve their problems.

Meanwhile, the company is now rolling out AI sollutions and adoption rates are low. Employees know the corporate tool is restricted, monitored, and gives them watered-down outputs.

So they do what anyone would do - use the real thing in private.

Bottom Line:

There's no perceived value in the corporate tool.

So they ignore it.

We know what works:

and that's building a employee focused AI culture.

That's where my governance model starts -

not with policy, but with surfacing what your people already know.

It menas giving your employees the right tools they can use without any reservations.

Workshops

Each workshops identifies the key leadership skills needed to succcesfully implement course objectives. These qualities are equally or more important than the actual framework - if you can't get it implemented it doens't matter how good the training is.

IT Governance in an AI World

Your portfolio of AI pilot candidates is off the charts....

Beginner

AI Vendor Roulette

When every vendor is an expert in the AI game, learn the updated selection framework and the only 5 questions you need to find the real players in the crowded room.

Intermediate

Do you REALLY need AI?

Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.

Beginner

Explore All Workshops

The fundamental problem isn't employee compliance -

it's trust erosion and surveillance anxiety.

Employees fear AI means job elimination. They don't trust leadership's motives. When you mandate corporate AI tools that log every interaction in natural language, you're asking people to "think naturally" while being monitored.

It's cognitively impossible.

Result: People assume their natural conversations will be pulled up at their performance appraisal or saved for

"future use". The entire office quietly agrees - if nobody uses it, the program dies.

That's why 95% of AI pilots fail.

Organizations deploy transformative technology

without developing the humans first.

The 5% that succeed? They built trust, surfaced existing

AI usage, and turned early adopters into advocates.

2/ Get Inspired by

Top AI
Mentors

We are leading the AI academy world, but we don’t forget where we’ve come from: Human touch and endless patience.

Adrian Bland

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Ladlo Sorreia

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Lorette Champ

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6

Cities

1200

Graduates

96%

Satisfaction

Go Figures

3/ Our Alumni are

Here to tell

See what they said

“ This is the space to share a review from one of the business's clients or customers”

Jose Maria Lev,RI

“ This is the space to share a review from one of the business's clients or customers”

Terance Sero,AR

“ This is the space to share a review from one of the business's clients or customers”

Reliat McDoud, AR

“ This is the space to share a review from one of the business's clients or customers”

Mike Lauren , RI

Beginner

Intermediate

Advanced